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UPDATE:
Nov. 23rd 2002
As most of you already aware, Snappydsl.net
has acquired the Internet subscribers from Lower Keys
Internet/Keys Digital (LKI).
We
were in the process of
transitioning the subscribers from
LKI's network to our network in an orderly fashion,
when an unrelated event abruptly
changed circumstances. On Nov
20 (Wed. night) at approximately
7:30pm, the backbone provider
(ADC) for Lower Keys Internet went
out of business without notice.
This left Lower Keys Internet without any access to the
Internet. The unexpected shutdown
of ADC was totally unexpected and
without forewarning.
Because
of the sudden shutdown of ADC,
SnappyDSL has greatly accelerated our
transition plans. We are
working diligently to transition
all former LKI subscribers to our
network and thus get back online as quickly as
possible.
Please
accept our apologies in advance
if you have difficulty in getting
through to our tech support staff.
We are working as fast as we can
and ask for your patience when you
call (please be prepared for a
long hold time during this unusual
circumstance). Also feel free to contact us via
email or fax if you are not
able to get through to us on the
phone. Email: Support@Snappydsl.net
Fax: 305 663 5613 / 866-376-2779
If
you are a Dial-up user:
We
have some new instructions for
you. Please call us so that we can
get you back online.
If
you are a DSL subscriber:
We
have transitioned all of the DSL
Subscribers to our network, and we have
new settings for you. Please call
and work with our Support staff so
that we can get you back online.
For
Hosted Web Sites & Mail
Accounts:-
We
are working to get these back
online as quickly as possible,
however we need your assistance in
getting your Domain Name(s) to be
pointing to our DNS Servers. Please
contact us, so that we can get
this process completed.
SnappyDSL.Net
Tel: (305)663-5518 (Miami)
Tel: (866) 762-7793 (Toll Free)
Fax: (305)663-5613 /
(866-376-2779)
Email: Support@SnappyDSL.Net
Sales@SnappyDSL.Net
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